Absolutely! We use the latest technologies to make sure that all our customers' information is secured. All customer information is encrypted using 128-bit SSL (the Internet standard for secure transactions) encryption when it is transmitted from your computer to our servers.

In general, items can be returned within 30 days of the invoice date for a refund or replacement. All returns must be authorized by Aosale.com and accompanied by an RMA (Return Merchandise Authorization) Number. Products sent back without the RMA # will be refused by our warehouse and returned to you.

To request an RMA # please contact our RMA department via email at rma@aosale.com. Please include your order number and a brief description of the reason(s) why you want to return the item(s). This RMA # helps us track your return and ensure that the credit is given to the correct account or that the replacement product is sent to the correct address.

RMA numbers are valid for ten days only and product must reach the returns warehouse address specified by us before then. Each item to be returned will need a unique RMA number.

The customer is responsible for the shipping cost of all returns. If the reason for return is shipment of wrong merchandise to the customers by Aosale.com we will credit you for the shipping charge.

All returns must be in the original manufacturers packaging. You might need to pay a fee if the original manufacturers packaging is damaged. Please affix a label with the RMA# on the shipping package.

All returns must be sent through UPS, Federal Express, Airborne Express or any other courier that issues a tracking number. These couriers will ensure a safe and secure return of the product.

Please email the tracking number to returns@aosale.com. Please allow up to 3 weeks for the credit to be applied to your account. Please keep receipts, shipping documents and package tracking number for your own record.

If the return is for a replacement, we will ship a replacement immediately after we received the product from you if the replacement product is in stock.

Currently, we only accept Paypal.

If you received your package damaged from the courier, please refuse the damaged package. Do not sign for the damaged package and have the courier return the package to us. Please email returns@aosale.com along with your order number to let us know that you have refused the damaged package and need a replacement shipped to you.

We apologize that there were problems with the order you received. Please contact us by e-mail as soon as possible so that we may fix this problem. When e-mailing, please include your order number and any information that would help us expedite your request. We will try our best to respond to your email within 1 business day.

In order for the shopping cart to work properly when you are shopping at www.aosale.com, your web browser must support "cookies" and these cookies must be enabled. If your web browser is not enable for "cookies" your shopping cart might stay empty or you may only be able to add one item to your shopping cart. Cookies are needed to keep track of what you have added to your cart.

The most recent versions of Microsoft Internet Explorer and Netscape Navigator support cookies. Browsers included with AOL versions 3.0 and higher support cookies. If you have an older version of browser you may need to download the latest version before you can shop at www.aosale.com.

If you are accessing the Internet from an office network "proxy servers" or "firewalls" may interfere with shopping at www.aosale.com. Please contact your Network Administrator if you are having difficulties placing an order at www.aosale.com.

The best way to contact Aosale.com is via email. We return most e-mails within 24 hours.  We have Web customer service representatives answering emails 7 days a week.

Depending on the product style, the price may vary due to size, color, etc..

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